Free Essay Sample - Staff of the Middle Beach Medical Clinic

The team consists of four members, two males, and two females. The members hold different positions in the clinic. One of the members is a male practice manager who is middle-aged. The second member is a female receptionist. The other two members will include a male nurse and a female office administrator. Nevertheless, the meetings will be chaired by different members of the group.

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Code of Conduct

The proposed code of conduct for the meeting will apply to all individuals, including the managers, directors, and both full-time and part-time staff of the Middle Beach Medical Clinic. The codes of conduct will focus on ensuring that the employees provide high-quality, reliable, and compassionate services to the patients. Additionally, the hospital should ensure that employee and patient confidentiality is maintained as per legal and ethical standards.

Summary of Each Meeting

The group has held two meetings where different members were chairs of the meeting. The first meeting was held under the leadership of the practice manager. This meeting focused on the formation and identification of the draft code of conduct for the clinic. Members of the group were tasked with creating different agendas that are to be included in the code of conduct. The last meeting was chaired by the nurse and focused on providing the final draft of the law of conduct based on the last meeting's selection. The next meeting will involve identifying the appropriate methods of presenting the code of conduct to the other employees.

How to Encourage Team Members to Contribute Ideas to the Group

One of the most effective ways of motivating members of the group to participate is by setting clear goals. A clear goal will help to provide direction to the group. For example, if the group sets a goal to develop a set of codes of conduct, the members will be able to prioritize and, as such, increase participation. Another motivator is a collaboration between the leader and the members. Collaboration encourages involvement as the leader can invite the suggestions of members on how to approach different agendas.

How to Communicate Feedback in a manner appropriate to Cultural and Social Diversity

One of the most effective cross-cultural communication methods is to ensure that communication is made in a simple, clear, and unambiguous manner. For instance, the leader can communicate the Feedback on the suggested codes of conduct in a transparent manner without including unnecessary humor. Another way may consist of the incorporation of goodwill and courtesy in their communication. For instance, the leader can politely reject a suggestion if it is not easily applicable instead of rebuking the member.

How to treat Team Members with Integrity, Respect, and Empathy

To demonstrate integrity, respect, and empathy, the leader can effectively listen to what the members are saying before expressing his or her opinion. For instance, when a member is making suggestions on topics that can be included in the code of conduct, the leader should listen and not interrupt or speak over the member. Another method is to include members' ideas to improve or change work. For example, the leader can inform the members of their ideas that he or she is going to implement when creating the code of conduct.

How to Adjust Interpersonal Styles to Suit the Situation

Interpersonal styles can be adjusted to fit different situations. For example, a leader can use paraphrasing and active listening to explore a comment that has created misunderstandings in terms of meaning and intent between two members. Additionally, a leader can organize a plan that will facilitate mutual exploration and understanding of views in a meeting where members will have diverse perspectives based on the members' backgrounds.

Types of Behaviour that Encourage Team Members to Develop and Maintain Effective Workplace Relationships

A leader can encourage team members to develop and maintain effective workplace relationships by establishing trust with the members and working with them. For example, a leader can build trust by protecting the members' confidence, taking responsibility for mistakes, and practicing honesty and fairness. Also, a leader can work with the members effectively by actively participating in tasks, providing constructive criticism, and giving credit to the members for their contributions.

Types of Behaviour that Encourage Trust and Confidence

A leader can build trust and confidence among the members by being honest and supportive, as well as being consistent. For example, teammates are more inclined to trust and rely on a reliable and supportive leader to communicate facts and being supportive even when a mistake is made. A leader who consistently keeps commitments is able to build trust among the teammates as compared to one who does not keep promises.

Describe a situation that may result in poor performance. Describe how it can be resolved.

A situation where there is poor communication may result in poor performance. Poor communication may result from misunderstandings in regard to members' opinions and perceptions based on their backgrounds. However, proper communication in terms of paraphrasing and active and understanding the intended meaning of different views can be useful in resolving the conflict.

An Example of Conflict that occurred during the Group Activity and How it was Resolved

During the meeting, one member's opinion was misunderstood by another member due to his offensive communication style. As a result, severe conflict arose that threatened the participation of one member. To resolve this conflict, the leader of the meeting had to seek out the conflicting parties and help them to clarify their intended opinion.

Benefits of Networking to an Individual and an Organisation

Personally, networking is beneficial as it helps create access to employment opportunities that are present in the job market. Moreover, through networking, I can get significant career advice that will help me to identify areas that I want to focus on in the future. Networking is beneficial as it can guide me on active paths that will help me to advance my career. For the organization, networking is useful as it facilitates the exchange of ideas, and the company will be able to gain fresh insights to improve performance. Additionally, networking is essential in helping the organization to develop professional contacts that may help in improving different aspects of production. Finally, internal networking is beneficial to the organization as it promotes employee satisfaction and retention.